Frequently Asked Questions

Everything you need to know about FanRelay.

Does FanRelay sell tickets? +
No. FanRelay strictly does not sell, resell, or broker tickets of any kind. We are an information relay service that notifies registered fans about official contests and promotions organized by third-party partners.
Does FanRelay organize contests? +
No. FanRelay does not organize, operate, or sponsor any contests or promotions. All contests are exclusively organized and managed by their respective third-party organizers. FanRelay's role is limited to alerting registered users.
How do I receive alerts? +
Simply create a free account, select your favorite sports and preferred communication channels (email, SMS, or push notifications), and we'll notify you as soon as a matching official opportunity is available.
How do I unsubscribe? +
Every alert we send includes a clear unsubscribe link. You can also update your communication preferences at any time by contacting us at info@fanrelay.ca.
Is FanRelay really free? +
Yes, completely free for fans. Always. There are no fees, subscriptions, or hidden charges to receive sports alerts on FanRelay.
What sports does FanRelay cover? +
FanRelay currently covers six major sports: Hockey, Basketball, Soccer, Baseball, Football, and Tennis.
Is my personal information safe? +
Yes. We comply with PIPEDA and CASL. We never sell your data to third parties. See our Privacy Policy for full details.

Still Have Questions?

Our team is happy to help. Reach out and we'll respond within 2 business days.

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